Shipping policy
Shipping conditions
Orders are released for shipping after confirmation of the payment method or registration of receipt of payment. The specified delivery times apply from the day after the payment instruction or as soon as the order is ready for shipment (1-3 days). No delivery on Sundays and public holidays.
International orders are delivered by our shipping service provider DHL. Letters are shipped via Deutsche Post. If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Please note: If a shipment cannot be delivered due to incorrect information in the delivery address or is returned to us because it was not accepted or picked up by the recipient, we reserve the right to charge the customer for the additional shipping costs incurred by resending the shipment.
Shipping costs
Prices include the statutory sales tax applicable in the respective country of delivery. Please note: In the case of cross-border deliveries, additional taxes (e.g., in the case of intra-Community acquisitions) and/or duties (e.g., customs duties) may apply in individual cases, which are to be borne by the customer.
The delivery times (in working days) are intended as a rough guide. They are not binding.
Below, DHL provides an overview of the delivery times for DHL Paket International, DHL Europaket, Warenpost International, and DHL Retoure International to the individual destination countries: https://www.dhl.de/de/geschaeftskunden/paket/leistungen-und-services/internationaler-versand/paket-international/laufzeiten.html
Germany
DHL Standard (2-3 working days) 7,99€
DHL Large Letter (0-0.15 kg) 1,60€
United Kingdom
DHL Premium (2-3 working days) 19,99€
Switzerland, Liechtenstein
DHL Standard (4-7 working days) 22,99€
DHL Premium (2 working days) 28,99€
Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland
DHL Premium (4-7 working days) 17,99€
Hungary, Italy, Slovakia, Slovenia, Spain, Sweden, Andorra, San Marino, Vatican City
DHL Premium (3-4 working days) 18,99€
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania
DHL Premium (3-5 working days) 18,99€
Norway, Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Montenegro, North Macedonia, Republic of Moldova, Serbia
DHL Standard (5-12 working days) 24,99€
DHL Premium (5-8 working days) 29,99€
Algeria, Egypt, Israel, Lebanon, Libya, Morocco, Tunisia, Georgia, Turkey
DHL Standard (10-14 working days) 32,50€
DHL Premium (8-10 working days) 35,99€
Singapore, Afghanistan, Ascension, Azerbaijan, Bahrain, Bangladesh, Bhutan, Botswana, Brunei Darussalam, Cambodia, Canada, Cabo Verde, China, Cocos Islands, Congo-Brazzaville, Congo-Kinshasa, Côte d'Ivoire, Equatorial Guinea, Eswatini, Ethiopia, Hong Kong Special Administrative Region, India, Indonesia, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Rwanda, St. Barthélemy, St. Kitts and Nevis, St. Lucia, St. Pierre and Miquelon, Saudi Arabia, Sint Maarten, South Korea, Taiwan, Tajikistan, United Arab Emirates, American Overseas Islands, Uzbekistan, Vietnam, Yemen
DHL Standard (10-12 working days) 32,50€
DHL Premium (6-8 working days) 63,99€
United States
(Note: Due to current circumstances, only express shipping is available)
DHL Express (3-5 working days) 0-2kg 69,99€
DHL Express (3-5 working days) 2-3,5kg 79,99€
DHL Express (3-5 working days) 3,5-5kg 99,99€
DHL Express (3-5 working days) 5-31,5kg 149,99€
Australia
DHL Standard (10-17 working days) 1kg 36,50€ (+4€ per kg)
DHL Premium (8-14 working days) 1kg 44,50€ (+8€ per kg)
DHL Express (3-5 working days) 1-4kg 109,99€
DHL Express (3-5 working days) 4-5kg 129,99€
DHL Express (3-5 working days) 5-6kg 149,99€
DHL Express (3-5 working days) 6-7kg 169,99€
DHL Express (3-5 working days) 7-8kg 189,99€
DHL Express (3-5 working days) 8-9kg 209,99€
DHL Express (3-5 working days) 9-10kg 229,99€
DHL Express (3-5 working days) 11-31,5kg 249,99€
Rest of the world
Angola, Anguilla, Antigua and Barbuda, Bahamas, Barbados, Belize, Benin, Bermuda, Brazil, British Indian Ocean Territory, Burkina Faso, Burundi, Cayman Islands, Comoros, Costa Rica, Curaçao, Djibouti, Dominica, Dominican Republic, El Salvador, Eritrea, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Jamaica, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Montserrat, Mozambique, Namibia, New Zealand, Nicaragua, Niger, Nigeria, Panama, Peru, Cameroon, St. Martin, São Tomé and Príncipe, St. Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, British Virgin Islands, Senegal, Seychelles, Sierra Leone, Somalia, Macau Special Administrative Region, Sri Lanka, St. Helena, Sudan, South Africa, Zambia, Zimbabwe and Zimbabwe. Helena, Sudan, South Africa, South Sudan, Tanzania, Togo, Tristan da Cunha, Chad, Turkmenistan, Uganda, Christmas Island, Western Sahara, Central African Republic, Aruba, Thailand, Åland Islands, Armenia, Bolivia, Cook Islands, Ecuador, Falkland Islands, Fiji, French Guiana, French Polynesia, Gibraltar, Guadeloupe, Guernsey, Guyana, Isle of Man, Jersey, Caribbean Netherlands, Kiribati, Colombia, Kosovo, Mayotte, Monaco, Nauru, Niue, Norfolk Island, Paraguay, Pitcairn Islands, Réunion, Solomon Islands, Samoa, Svalbard and Jan Mayen, Suriname, Timor-Leste, Tokelau, Tonga, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Argentina, Chile, New Caledonia, Papua New Guinea, South Georgia and the South Sandwich Islands, Tuvalu
DHL Standard (10-17 working days) 32,50€
DHL Premium (8-14 working days) 63,99€